SHIPPING:

 

How are you going to ship my order?
We will ship your order by UPS or USPS.

 

What is my shipping charges?
Shipping Charge for Continental United States is a flat $6.95 per order.

 

When is my order shipped?
Your order will usually be shipped the next business day.

 

How long before my order is delivered?
Please allow 7-14 business days for delivery.

 

How do I check the status of my orders?
If you have any question regarding the shipping status of your orders please feel free to email us at support@goldshielddirect.com or speak to our customer care on toll free number 1-800-474-9495.

 

Do you ship Internationally?
NO! we do not ship our products outside USA & Canada.

 

Do you ship PR*Bar outside United States?
No, PR*Bar was available only till stocks last. The product range has been discontinued.

 

How much do you charge for Canada Orders?

We charge $7.95 for Shipping & Handling within Canada. And $12.95 for Shipping & Handling from USA to Canada.

How much do you charge for other International Orders?

We do not ship our products outside USA & Canada.

 

 

 

 

 

 

RETURNS:

 

What if I want to return an item?
Goldshield Healthcare Direct has a simple return policy. Goldshield Healthcare Direct will take back your order, within 90 days from date of delivery. To return a purchase kindly speak to our customer care on toll free number 1-800-474-9495.

 

How long will it take for me to receive my credit?
Once a product is received at our distribution center your credit will be processed within 7 business days. Shipping & Handling costs incurred when placing the order and when returning are not refundable.

 

What if the item I ordered got damaged in transit or is defective?
In the unlikely event that you receive a damaged or defective product, Goldshield Healthcare Direct will send you a replacement provided you contact us within 90 days of receiving the product.